1. Delivery Range
We provide delivery services to the following regions: ; Europe: UK, France, Germany, Spain; North America: US, Canada;

2. Delivery Time
Standard Delivery 7-15 working days ；
Economic Delivery 15-30 working days .
Note:

*We ship within 48 hours of your order.
* Time is calculated from the time the order is shipped (not the time of order placement).
* Holidays, promotional seasons or customs clearance delays may extend the time.

3. Shipping Fee Description
* Free Shipping Threshold: Free shipping for standard European and American delivery for orders over $30;
* Surcharge for remote areas: $9.99/€8.50 may be charged extra.

4. Logistics Partners
Automatically match the best service according to the destination: 
Europe: DHL eCommerce, Royal Mail, DPD Local;
North America: USPS First Class, FedEx SmartPost.

5. Abnormal handling
Situation Solution
Damage/lost during transportation Provide evidence within 48 hours, free resend or refund
Wrong address can be modified before the order is issued, but cannot be intercepted after it is issued
Delivery delay exceeds 30 days and you can apply for a full refund

6.Policy reminder
1. Address specification: Please fill in the complete address in English (including zip code/state abbreviation)
2. Transshipment is prohibited: Third-party transshipment warehouse addresses are not accepted (may be rejected)
3. Tracking query: You can view the logistics order number in "My Order" within 3 days after shipment
4. Holiday delay: Black Friday/Christmas/Easter time limit is extended by 5-10 days.